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How jawa178 Handles Your Personal Information

This page covers exactly what data we collect when you open an account or make a deposit via DANA, OVO or GoPay, how we use it, and what rights you have over it.

Account data handled with careDANA, OVO, GoPay wallet data protectedYour rights clearly explainedNo data sold to third partiesContact us to request changes
jawa178 How jawa178 Handles Your Personal Information
REACH OUR TEAM

How to Contact Us About Your Privacy

Have a question about what data we hold, or want to request a correction or deletion? Our support team handles privacy queries directly. Use any of the channels below to get in touch, and include your registered account email so we can locate your record quickly. We aim to respond to data requests promptly, and we will confirm receipt of your message.

Live Chat Open the chat widget inside your account dashboard. Describe your data query and our team will connect you with the right person to handle it.
Email Support Send your privacy request to our support email address. Include your registered name and the wallet type — DANA, OVO or GoPay — linked to your account.
Account Help Portal Log in, go to Account Settings, and select the Help option. Submit a privacy request form directly from there; it routes to the data team automatically.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply standard encryption to data in transit between your device and our servers. Account sessions are protected by one-time verification codes sent to your registered phone number. Cookies on the platform are used to keep your session active and remember your preferred language setting — not to track your activity across other sites. You can manage cookie preferences through your browser settings at any time.

Encryption in Transit

Data moving between your mobile browser and our platform — including wallet references for DANA, OVO and GoPay — is encrypted using SSL so it cannot be read in transit.

Session Cookies Only

We use cookies to hold your active session and language preference. We do not place advertising trackers or share cookie data with unrelated third-party marketing networks.

Retention and Deletion

Account data is kept while your account is active. After closure, data is retained only as long as applicable rules require. You may request deletion by contacting support with your account email.

Third-Party Disclosure

We share data with payment processors like DANA, OVO and GoPay only to complete transactions. We do not sell your data or pass it to unrelated commercial partners.

Common Questions About Your Data and Rights

Below are the questions we hear most often about how jawa178 handles personal data, what rights you have, and how to act on them. If your question is not covered here, reach our support team through live chat or email.

We collect your name, phone number, email address and the wallet ID linked to DANA, OVO or GoPay. Device and session data is also logged to keep your account secure.

Only with payment processors needed to complete your transaction — such as DANA, OVO or GoPay. We do not sell your data or share it with unrelated commercial parties.

Contact our support team via live chat or email with your registered account details. Include your linked wallet type and we will respond with a data summary promptly.

Yes. Submit a deletion request through Account Settings or by emailing support. We will process it in line with applicable rules, retaining only what those rules require us to keep.

Cookies keep your session active and remember your language preference. We do not use advertising trackers. You can adjust cookie permissions through your mobile browser settings.

We retain data for a period after account closure as required by applicable rules. Once that period ends, records are deleted. Contact support if you need specific details about your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.